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Title: Coordinator, Content and Digital Media
Reports to: Director, Public Affairs
Job Type: 2 year contract, renewable
Start date: June 15, 2025 (anticipated)
Apply by: April 15, 2025
Salary range: $45,000 to $60,000 annually
About Children’s Healthcare Canada
Children’s Healthcare Canada is a national association serving children’s healthcare delivery organizations across the continuum of care. We exist to serve our members and accelerate excellence and innovation in health systems serving children, youth, and their families in Canada. Our team is small but mighty, and we strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
Children’s Healthcare Canada offers:
- Full health benefits and pension packages
- Hybrid work – a balance of in-office and at-home work
- A passionate, smart, fun, and creative office culture
- Strong leadership with a focus on training and mentoring to help you grow, expand your skills, and become your professional best
Overall job purpose
The Coordinator, Content and Digital Media’s main job is supporting and implementing the Association’s communication strategy through all of our channels, working hand in hand with the rest of the Public Affairs team. The ideal candidate is fully bilingual, digital communications savvy, passionate for social media, wants to create positive change in child and youth healthcare, is proactive and detail-oriented, and will enjoy working with a small, dynamic team in a collaborative environment. The coordinator will provide communications support to other teams, particularly around planning, producing, writing and editing of final products for public consumption.
Key Responsibilities
External communications for marketing and promotion:
- Develop communication plans and marketing material (graphic design) to promote upcoming events and offerings and grow our audiences across various social media platforms and on our other digital channels.
- Identify strategic communication and marketing opportunities that arise;
- Review, edit or write public facing documents to ensure consistent language and style in both languages;
- Support website content development (draft, review and edit) and continuous improvements to web strategy.
Social Media Management:
- With the guidance of the Director, Public Affairs, lead the development and execution of the Associations’ social media strategy, including daily management of our social media networks (Instagram and Linked In) and regular engagement with a very active audience of members, stakeholders, strategic partners and family partners;
- Maintain a content calendar (in close collaboration with other teams) and continually improve our content and grow our audience bases on all platforms;
- Assist the Director of Public Affairs with continuous quality improvement of the strategy to ensure it is valuable for both internal and external stakeholders.
Internal communications:
- Develop internal member e-blasts, newsletters, and other communications using a mailer platform
- Coordinate and facilitate the Association’s Communications Network meeting at least quarterly to maintain engagement between meetings;
- Maintain open lines of communication with all team members ((Knowledge Mobilization, and Events), to anticipate and plan for any project, releases, announcements, or updates for members and partners.
Other duties:
- Assist with the creation of a media list and maintaining positive working relationships with national and local media, and with tracking media engagements;
- Support other teams with the planning of events and or meetings , such as the Annual Conference or Pop-Up events.
Qualifications
- Bilingual: proficiency in both of Canada’s official languages (Essential)
- Bachelor’s degree in communications, public relations, or a related field (Essential)
- 3 years experience working in communications (Preferred)
- Previous work in a communications agency, health organization, or member-based organization (Preferred)
- Experience leading the development and implementation of communications plans (Essential)
- Excellent writing skills in both official languages, and ability to adapt his/her language and style of communication to the audience (Essential)
- Experience with creating graphic designs, social media content, and other visual supports (Preferred)
- Experience maintaining and creating websites, social media content and managing content calendars (Essential)
- A willingness to take proactive steps and initiative in identifying and addressing challenges (Essential)
- Keen attention to detail in drafting documents and executing strategies (Essential)
- A willingness to improve, learn and try new things (Essential)
- Demonstrated ability to prioritize, organize competing priorities and manage time (Essential)
- Proficiency in relevant software and tools (e.g., Zoom, Microsoft 365, MailChimp, Adobe, and Canva) (Essential)
To Apply
If you are interested in this position, please submit your cover letter and CV, along with two writing samples (one in French, one in English) on or before April 15, 2025, at 17:00 Eastern to mprovost@childrenshealthcarecanada.ca.
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